Oh dear. Here we go again!
We’ve received reports from some customers that they have been contacted by a company other than Daily regarding their domain renewals. This company claims that it will perform your renewal with us on your behalf – for rather more than our standard renewal prices and if you provide them with your login details!
This sort of thing does seem to come around periodically, unfortunately, so hopefully most people are wise to it, but just in case, we’d like to point out that we are not affiliated with this company (and we’re willing to bet that neither is any other reputable registrar whose customers may also be receiving this email). When your domain is up for renewal we will send reminders directly and in plenty of time, and you can renew your domain yourself at any time through your My Daily control panel.
You should never give out your My Daily control panel login details to anyone else – even we won’t ask you for your password if you contact us! If you do provide your control panel login details to someone else, they will have access to all the domains, services and personal contact information stored within your control panel. It’s a bit like giving them the keys to your house…
If you receive one of these emails and you’re at all unsure about it, please do give us a call on 0845 466 2100 or email helpdesk@daily.co.uk and we’ll look into it.
