Working in the web hosting industry, it’s fair to say that having your own domain name (s – it’s usually a case of the more, the merrier) and hosting is pretty much a given, and the benefits to using your domain for email addresses are widely understood. But we understand that outside of technology central not all folk might consider a domain name and email hosting account to be as vital to their business as a telephone. So, here’s three reasons you need a domain with email hosting:
1) It’ll make your contact details easier for potential customers to remember
I can’t tell you how many times I’ve been driving behind a van belonging to a plumber/decorator/gardener and have wondered how on earth anyone manages to remember an email address involving various random numbers, a couple of extra dots, and a random ISP. The company name, on the other hand, is usually pretty memorable – so why not buy that as your domain name and set up a mailbox or two for your staff and for general enquiries and put that nice, catchy email address on your van? I don’t know about you, but I remember helpdesk@daily.co.uk much more easily than I’d remember helpdesk.daily3457@somerandomISP.net.
Added bonus: you can change your ISP without losing your emails and having to tell everyone your new address and have your van artwork and business stationery re-done.
2) Easy email for everyone in your company
You get one mailbox free with every domain name, so if you just want to set up ron@yourcompanyname.co.uk to be able to send/receive emails via webmail or Outlook, you’re sorted. If you’d also like Beryl and Merv to do the same with emails at that domain name, grab an email hosting account and you’ll be able set them up with their own mailboxes.
Added bonus: you’ll look like a much more professional company if you can point accounts queries directly to Merv-in-accounts rather than having everything go through one address.
3) Excellent security and support
Email hosting comes complete with anti-virus and anti-spam filters, so your email should be safer and splendidly spam-free. And if you do have any issues with your email, you know that we’re easily reached. There’s a mine of information in our knowledge base, helpdesk tickets are answered within four hours, and if you call us there’s no annoying menus followed by a half an hour wait listening to your ISP tell you how much they value your call, which is near the top of the queue – we’ll just, well, answer the phone. The Support team doesn’t have scripts, either – they’re employed for their knowledge and their problem-solving ability, so instead of running through a list of tasks by rote, they’ll simply ask you what the problem is and work with you to fix it.
Added bonus: you should be able to just set your email up once and then forget about it and let it all just work. But if you do encounter a problem, you’ll be able to solve it without having to listen to hold music for half an hour. What more could you want?
