I had to telephone another company yesterday to sort out an issue. I had to chuckle to myself as after I had navigated through their multitude of annoying telephone menus and finally got the sound of ringing, I was presented with an automated recording of a rather confused sounding lady saying something along the lines [...]
Author Archives: Ray
Here in Support we often speak with Online Shop customers about the design and layout of their websites and how to change the look and feel. Several times in conversation, we have heard of our eShop customers involving a web design company to get their shop off the ground by uploading their images and products [...]
One of our aims in Daily.co.uk Support is to make sure we resolve your issues fully and as promptly as possible. However, getting your issue resolved in the most efficient manner is very much a two way process, as obviously we are very dependent on the information you supply. Here are a few tips for [...]
One of the most common questions we’re asked is how people can get their sites listed on the first page of Google. We explain different hints and tips to increase the chances of getting a higher ranking and often suggest our Search Engine Optimisation package, but to be on the first page is really down [...]
2008
Aug
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To introduce myself, my name is Ray Supple and I’m the Support and Customer Service Manager here at Daily Internet. It’s high time I wrote a blog article, and I thought my first one should be a subject that is close to everyone’s heart and that is ‘Customer Service’. It’s a term you will no [...]
