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Category Archives: About Daily

2011
Oct
20

Help! What do you think of www.daily.co.uk?

As you’ll know if you’re a regular reader, we recently recruited for a new junior web designer to give ourselves more design resource. Well, he’s been with us a month now (he’s called Shaun, he’s in a band, he was born the year your resident Marketing Manager/blogger started secondary school – ouch – and he [...]

2 Comments
2011
Jul
28

Maintaining and Managing

Customers have asked about our maintenance schedules before, so I’ve put together this post to give you all an understanding of how we work and why and also answer some of the most common questions. When do you perform your maintenance? We perform this overnight on the last Wednesday of each month. We have a [...]

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2010
Dec
8

Wanted: opinions!

As you can see, we’ve been focusing on eShop lately – we’ve upgraded the packages, improved the eShop website area, and we’re half way through an in-depth blog guide to getting your shop up and running. So, two questions for you: 1) is there anything eShop/eBooking-related that you think we’ve missed? 2) now that we’ve [...]

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2010
Mar
9

Want to work at Daily?

We’re so busy that we need an extra pair of hands! So, we’re after a Junior Systems Administrator to come and join us in our Chilwell offices (with occasional forays to the local datacentre). You’ll need some specific Sys Admin skills and to be interested in developing skills yourself, but you’ll also be given plenty [...]

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2009
Oct
7

A new look for your Daily essentials

We’ve been thinking for a while that it’s time for a fresh lick of paint at Daily, so over the past few weeks I’ve been getting my head together with some new ace designer types who are full of new ways of looking at things. Here’s a little sneak preview of one of the new [...]

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2009
Apr
14

Michael Edelson joins as Non-Executive Chairman

We’re delighted to welcome Michael Edelson to the Board of Daily Internet PLC. He brings a wealth of experience as Director of companies such as Sterling Green Group PLC and has been on the board of Manchester United Football Club Limited since 1982. Michael has previously worked with Abby Hardoon, who continues as Managing Director, [...]

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2009
Apr
8

Do you tweet?

We’ve now made it onto the social media sensation that is Twitter! We only joined yesterday, but as you can see we’ll be tweeting a little about life at Daily HQ along with links we think you might find interesting or useful. Plus, we’ve plans for Twitter-based offers and competitions in the future, so keep [...]

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2009
Apr
2

You’ll never leave!

I recently decided to upgrade my mobile phone and get an iPhone. This involved me having to cancel my phone with my current provider, simply because they did not offer the handset I wanted. I remember when I initially signed up for my ‘phone then it probably took no more than five minutes to complete, but [...]

2 Comments
2009
Mar
26

“Works for me!”

One of my aims with the service we offer here at Daily is to break free from the more “traditional” approach that so many other companies used to (and still do) offer. I’ve said in a previous blog article about Customer Service – the Daily.co.uk Way that the last thing I expect our customers to [...]

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2009
Feb
5

Let it snow, let it snow, let it snow

I had to telephone another company yesterday to sort out an issue. I had to chuckle to myself as after I had navigated through their multitude of annoying telephone menus and finally got the sound of ringing, I was presented with an automated recording of a rather confused sounding lady saying something along the lines [...]

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