Our Virtual Private Server (VPS) offerings are very powerful solutions. Customers have full root/administrator access and so the sky is the limit when it comes to customising the machine. Something we often need to stress, though, is that a full root access machine can serve one of many different functions depending on what the administrator [...]
Category Archives: Hints & Tips
Get to know the wide range of options your online shop has available, with our seven-part series that will walk you through setting up your online shop from start to finish. This week, we’re taking a tour of your merchant back office. The back office The merchant back office is the hub of your online [...]
2010
Oct
20
At Daily we place a very high importance on the Support tickets we receive. We are of course contactable on the telephones, but we ensure that tickets will never be playing second fiddle”to the tickets, unlike in some companies I have experienced, where tickets are just left to build up until there is a “quiet [...]
After several blog posts about various aspects of Search Engine Optimisation (SEO) and Pay per click advertising (PPC), you hopefully now know plenty about how to drive traffic to your website. But are you converting as much of it as possible into sales? Here are our top tips for boosting your website conversion rates: Measure [...]
2010
May
19
We’re on it. Stephen Fry’s on it. Your MP might even be on it. By now, everyone knows about the social media sensation that is Twitter. Small businesses are often advised to get out there and use Twitter. But the thing that’s often skimmed past is, well, how to use Twitter. So here are three [...]
2010
Feb
24
We’ve launched a community for online shops! The Daily eShop Forum is intended to create a space where people who have eShops can share their tips and tricks, ask questions and make suggestions. Everyone at Daily is a forum member too, of course, and we’ll be checking in regularly, so if you need our advice [...]
2010
Feb
3
One of our Support guys had some praise from a customer today, who said that it’s refreshing to speak to a company who is not trying to get them off the ‘phone as quickly as possible. This is something we do strive towards and I’ll never have any targets for the Support team to have [...]
2010
Jan
27
We like to think that our customer support is some of the best in the business – take a look at the blog articles Ray, our Support Manager, has written to see what I mean. Good support doesn’t just mean having knowledgeable people on the other end of the phone, though – it’s about anticipating [...]
2009
Sep
14
Oh dear. Here we go again! We’ve received reports from some customers that they have been contacted by a company other than Daily regarding their domain renewals. This company claims that it will perform your renewal with us on your behalf – for rather more than our standard renewal prices and if you provide them [...]
2009
Jul
7
Imagine for a moment that you’ve hired a plumber to install a new bath for you. When it came to paying them, you would probably write them a cheque or pay in cash. What you certainly wouldn’t do is give them your debit card and PIN and tell them to help themselves at a cashpoint. [...]
